Ashley Schutz

Ashley Schutz, Director of IT Quality Assurance at University Health, shares her fascinating journey from microbiology to IT leadership. She discusses implementing LeanTaaS’ iQueue to enhance patient flow and transparency. Ashley emphasizes the importance of understanding end-user workflows and observing clinicians to improve Electronic Health Record (EHR) accuracy. She highlights how increased visibility reveals barriers, leading to proactive coordination. Additionally, she details the creation of a command center for better capacity management and plans to expand LeanTaaS across more hospitals.