Anuj Maniar
A principal at Deloitte specializing in financial services.
Best podcasts with Anuj Maniar
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18 snips
Mar 14, 2024 • 33min
Multichannel Customer Journeys in Financial Services - with Anuj Maniar of Deloitte
Anuj Maniar of Deloitte discusses balancing customer expectations in financial services channel strategy. They explore AI use cases in multichannel space, emphasizing after-call work in customer service. The podcast highlights challenges in meeting evolving customer demands and the importance of AI adoption for efficiency in financial services.
