Anton Plackowski

Former estate and letting agent from Tamworth who has since worked as a landlord and vendor; speaks about real experiences of poor communication in estate agency and practical fixes like WhatsApp and automation.

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Nov 4, 2025 • 8min

Why are Estate Agents so sh!t at communication? - Ep. 2377

In this chat with Anton Plackowski, a former estate agent turned landlord, he reveals the communication pitfalls plaguing the UK property market. From missed appointments to neglected offers, he shares real-life tales of frustration. Anton suggests practical solutions like using WhatsApp and automation to enhance client interactions. He emphasizes the need for agents to focus on nurturing relationships rather than just quick sales, arguing that better communication can lead to higher satisfaction and sales.

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