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Andy Sutton
GM of Data and AI at Endeavour Group, Australia's largest liquor and hospitality company. Shares his journey from traditional analytics to a product-led approach.
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Dec 24, 2024
• 41min
159 - Uncorking Customer Insights: How Data Products Revealed Hidden Gems in Liquor & Hospitality Retail
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Andy Sutton, GM of Data and AI at Endeavour Group, shares his transformation from traditional analytics to a product-led approach in the liquor and hospitality sectors. He discusses the journey to build the 'Spotify for wines' through personalized data strategies that enhance customer experience. Andy highlights the importance of relationships in data-driven environments and the success his team achieved by focusing on user-centric design and agile methodologies. His insights into balancing analytics with real-world user needs illuminate the future of data products.
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