One of our favourite pub discussions after a ProductTank is to try and define the difference between a product and a service. (We’re fun like that.) These days, we’re doing all of our meetups and events remotely, so Andy Budd joined us on the podcast to talk about the difference between product managers and service [...] Read more »The post Service Design and Product – Andy Budd on The Product Experience appeared first on Mind the Product.Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

Andy Budd speaks frankly about designers’ limiting beliefs, the siren song of perfection, and how to start playing business better. Highlights include: How does one wrangle sharks at the Great Barrier Reef? What is the best way to ensure design is valued? How many designers does it take to screw in a lightbulb? Why should designers start playing poker and stop playing chess? What is the most limiting belief that design leaders have? ====== Who is Andy Budd? Andy is an independent executive product & design leadership coach and a venture partner at Seedcamp, Europe’s most successful seed fund, investing in over 450 companies who have gone on to raise over $7 Billion.  Before joining Seedcamp, Andy was the founder, managing director and then CEO of Clearleft, arguably the United Kingdom’s first User Experience consultancy.   During his 17 years there, Andy relentlessly promoted the value of design and founded two product businesses - FontDeck and Silverback. The latter a popular usability testing app for Mac. In 2008, in the midst of the GFC, Andy founded UX London, Britain’s first major user experience conference. It would become the longest running UX conference in all of Europe, and it was an event that he lovingly curated until 2021. Andy is also the founder and curator of dConstruct, which was the first digital design conference in the UK and Leading Design, an annual event and 2,000 strong community that brings together some of the world’s best design leaders. ====== Find Andy here: LinkedIn: https://www.linkedin.com/in/andybudd/ Website: https://www.andybudd.com/ Twitter: https://twitter.com/andybudd Medium: https://andybudd.medium.com/ Instagram: https://www.instagram.com/andybudd/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Andy Budd, co-founder of the influential UK UX design agency Clearleft, shares his insights on how startups can harness the power of design. He discusses the evolution of design leadership and emphasizes the importance of empathy and collaboration. Budd contrasts the agility of startups with the complexities of larger companies. He draws intriguing parallels between poker and business strategy, highlighting the need for calculated risks. Finally, he stresses the necessity of clarity and focus in early-stage design to avoid paralysis and drive success.

Andy Budd, a designer and venture partner, shares his insights on early-stage startup growth. He discusses the pivotal components of his "Growth Equation," highlighting how to optimize driving factors like audience motivation and value delivery while minimizing friction. Budd warns against founders overestimating their MVPs, stressing the need for quick market testing. He also emphasizes tailoring messaging to resonate with target audiences, illustrating the importance of aligning with customer language for successful product/market fit.

Andy Budd, a well-known agency founder and design leader, discusses essential qualities and skills of design leadership, shares his background in running a design agency, explores the future of design leadership and the role of product managers, and offers daily routine tips and leadership book recommendations.