Andrew Golden

Chief People Officer at RetailNext who redesigned HR around workflows and people-as-product principles; known for applying lean PX design, EOS thinking, and building lightweight AI tools to solve people problems.

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Oct 17, 2025 • 54min

263 - This Chief People Officer Redesigned HR Around Workflows: Andrew Golden (Chief People Officer, RetailNext)

Andrew Golden, Chief People Officer at RetailNext, shares his insights on transforming HR by aligning it with business workflows. Known for his expertise in lean PX design, he discusses how RetailNext merges hardware and data for enhanced retail experiences. Andrew emphasizes the importance of HR-IT partnerships, the benefits of building in-house AI tools, and the optimism for HR's future. His journey includes redefining HR processes and advocating for agile solutions that tackle employee pain points directly.

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