Andrea Nuesser, Grid Modernization Leader at Capgemini Canada, shares insights on the evolving landscape of energy consumption. She highlights how grid modernization transcends smart meters, focusing on real-time data and customer engagement. Discussing the shift from traditional utility views to valuing customer demographics, Andrea explains how active participation, like adopting EVs, can reshape energy usage. With examples of successful programs like IESO’s Peak Perks, she emphasizes building trust and mutual value between utilities and consumers in the journey toward a smarter grid.
