Amy-Jane Meerman

In this discussion, Amy-Jane Meerman, who manages the call center at The Crew and champions opportunities for young people, dives into the world of telephone fundraising. She shares her journey from fashion to fundraising, emphasizing the importance of nurturing talent. Topics include maintaining empathy in calls, the evolution of telefundraising after the pandemic, and using AI while keeping the human touch. Amy-Jane also highlights the need for collaboration within the fundraising community to foster genuine connections with donors.