Amelia Ibarra
SVP & GM @ SaaStr
Best podcasts with Amelia Ibarra
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Feb 12, 2021 • 44min
SaaStr 428: How to Execute a Winning Self-Service Strategy with Naomi Rozenfeld, VP of Revenue @ Wix Answers, and Amelia Ibarra, SVP & GM @ SaaStr
Learn about the evolution of self-service strategies in SaaS, the vital role of customer support in startups, challenges in implementing self-service tools, leveraging AI for efficient ticket routing, and the importance of transparency in customer interactions during the pandemic.
