Alfredo Thompson

Alfredo Thompson, the Chief People Officer at Royal United Hospitals Bath, shares insights on revolutionizing talent acquisition in the NHS. He discusses transforming recruitment from a simple compliance task to a strategic business growth function. By embracing customer-centric principles and technology, Thompson highlights significant reductions in vacancy rates and improved employee retention. The conversation also covers the evolving role of HR leadership, particularly in integrating AI and enhancing candidate experiences in a resource-constrained healthcare environment.