Alan Boehme, Former CTO at H&M, discusses 'Enterprise Deep State' hindering innovation, AI's role in exposing it, trust in policies vs. verification, and team dynamics in corporations using a band analogy.

Alan Boehme, CTO at H&M, discusses retail challenges including generational trends, sharing consumer intelligence, and merging convenience with unique experiences. They explore the impact of personalization and technology on retail, Gen Z's relationship with technology, changing preferences for in-person experiences, and the influence of generative AI on retail loyalty.