AJ Tennant, Vice President of Sales & Success at Glean, has a rich history scaling sales teams at Slack and Facebook. In this conversation, he shares insights on selling AI tools, discussing the transition enterprises need to make and their adoption concerns. He addresses common mistakes in customer success management and how to create seamless handoffs between sales and CS. AJ also reveals innovative hiring strategies for sales teams, emphasizing the importance of comprehensive candidate evaluations and unique interview techniques.