In this discussion, Sam Smith-Eppsteiner, a partner at Innovation Endeavors focusing on specialized AI for industries, shares insights on the limitations of general-purpose models. She highlights the unique needs of physical sectors with siloed data, showcasing innovations like AI tools for electrical engineering and automated truck scheduling. The conversation delves into the hurdles of deploying specialized models, data access strategies, and the balance between selling technology and providing informed solutions. Sam emphasizes how these advances can enhance efficiency and knowledge retention in industrial environments.
Specialized AI solutions are essential in industries like manufacturing and logistics due to their fragmented and siloed data challenges.
The retirement of experienced workers in physical industries highlights the urgent need for AI tools to capture and transfer critical knowledge efficiently.
Deep dives
The Need for Verticalized AI Solutions
There is a growing recognition of the necessity for specialized, verticalized AI solutions tailored to specific industries, given the unique challenges faced by sectors like manufacturing, construction, and logistics. Many industrial processes utilize siloed and fragmented data from outdated systems, making integration problematic for general-purpose AI tools. While some high-growth AI platforms are losing ground to these vertical solutions, the conversation remains dynamic, indicating a dual path for innovation. The need arises from the inability of general AI tools to efficiently navigate the complexities and specificity inherent in physical industries, particularly when dealing with legacy systems.
Challenges of Data Fragmentation
The fragmented and often unstructured nature of data in industrial sectors poses a significant barrier to effective AI application. Data might reside across various legacy systems and in formats like PDFs, complicating its accessibility and practical use. This challenge is amplified by the prevalence of proprietary and private data, which general AI models are not typically trained on, limiting their performance. As a result, the opportunity for specialized AI solutions is heightened, as they can focus on developing models that are trained on this specific, nuanced data.
Addressing Workforce Shortages
The aging workforce in many physical industries leads to a significant skills gap, introducing urgency for solutions that can streamline operations efficiently. As experienced workers retire, industries face the dual challenge of needing to maintain productivity while capitalizing on the knowledge that is leaving with these workers. AI tools offer the potential to capture and replicate this expertise, ensuring that critical information is not lost and helping to train new employees effectively. Moreover, the demand for solutions to enhance productivity in these labor-deficient environments creates further value for specialized AI interventions.
Innovations in Business Models
The advent of AI technologies is prompting shifts in business models, particularly in how services and software products are sold to organizations. Companies are exploring a range of options, from traditional software-as-a-service to offering full-service solutions that leverage AI to perform entire tasks for clients. This change is particularly appealing to sectors that typically outsource functions and may be more receptive to solutions that promise efficiency and cost reduction. As firms begin to tap into labor and other operational budgets rather than just software budgets, the potential for AI to transform profitability dynamics in various industries becomes apparent.
Everyone wants a piece of general purpose models. Instacart has deployed ChatGPT for recipes and meal planning. The Mayo Clinic is using it to summarize patient records. Schneider Electric is using an OpenAI LLM to generate sustainability reports.
With such powerful models, what’s the need for specialized models built for specific industries, especially in climate tech?
In this episode, Shayle talks to Sam Smith-Eppsteiner, partner at Innovation Endeavors. She recently wrote a blog post arguing that there may be a market that general purpose models struggle to meet: physical industries where training data is siloed, unstructured, and private. She talks through climate-relevant examples like Cadstrom’s copilot for electrical engineers, Hubflow’s automated trucker scheduling, WeaveBio’s AI-powered platform for regulatory approvals. Shayle and Sam also cover topics like:
Applicable cases, like cross referencing complicated technical manuals, repetitive manual work that employees dislike, and technical compliance
The technical knowledge lost when workers retire and how specialized AI could help
What it takes to build specialized models, including data access, vector embedding, prompt engineering, and fine tuning
What budget categories businesses might use to pay for specialized models
Selling the technology (i.e. the traditional SAAS model) vs selling the work (i.e. answers informed by models)
Recommended resources
Innovation Endeavors: Specialized brains for industry: the immense potential for domain-specific AI
Innovation Endeavors: The next industrial unicorn: Where is AI rapidly transforming the physical economy
Latitude: How utilities are designing and embedding AI operating models
Credits: Hosted by Shayle Kann. Produced and edited by Daniel Woldorff. Original music and engineering by Sean Marquand. Stephen Lacey is executive editor.
Catalyst is brought to you by Anza, a platform enabling solar and storage developers and buyers to save time, reduce risk, & increase profits in their equipment selection process. Anza gives clients access to pricing, technical, and risk data and tools that they’ve never had access to before. Learn more at go.anzarenewables.com/latitude.
Catalyst is brought to you by EnergyHub. EnergyHub helps utilities build next-generation virtual power plants that unlock reliable flexibility at every level of the grid. See how EnergyHub helps unlock the power of flexibility at scale, and deliver more value through cross-DER dispatch with their leading Edge DERMS platform, by visiting energyhub.com.
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