Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results. They’re the CEO and President of Let’s Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates.
Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/
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Website and live online programs: http://ims-online.com
Blog: https://blog.ims-online.com/
Podcast: https://ims-online.com/podcasts/
LinkedIn: https://www.linkedin.com/in/charlesagood/
Twitter: https://twitter.com/charlesgood99
Chapters:
(00:00) Introduction
(01:27) Tip: The importance of conflict
(03:09) Tool: Challenges of workplace conflict
(04:24) Tip: Conflict cocktails
(06:57) Tool: Connection in conflict
(12:50) Tool: Clarity in conflict
(15:29) Tool: Curiosity in conflict
(17:16) Tool: Commitment in conflict
(20:06) Tip: Future Benefits of speaking up
(23:17) Technique: Inviting others into the conversation
(27:32) Technique: Recognizing and de-escalating emotions
(30:10) Conclusion