In March 2020, the Covid-19 pandemic forced nearly every aspect of life online. Suddenly, everything was happening on Zoom. To the everyday consumer, Zoom might have seemed like an overnight success story. But Zoom CEO and founder Eric Yuan, who was founded the company in 2011 as an enterprise service, said they were able to meet the sudden surge in demand thanks to the company's longstanding, unwavering focus on making virtual human interaction easy and accessible for anyone regardless of location, device, or technical savviness. That consistent customer-centric approach allowed the company to grow 30-fold without compromising quality, and has made Zoom a lasting everyday part of work, school, entertainment, healthcare, and everything else. This interview by Greylock general partner Sarah Guo is part of Greylock's Iconversations speaker series. You can read a transcript of the conversation here: https://greylock.com/greymatter/zoom-eric-yuan-full-screen-ahead/ ‎ You can watch the video from this event here: https://youtube.com/playlist?list=PLnsTB8Q5VgnUtQ2Yc32sqgCr_pm77YGZr

Learn more about your ad choices. Visit megaphone.fm/adchoices