The Remote Work Reset: Leading with Empathy, Trust and Joy

Is remote work really the threat to productivity and culture that some leaders fear? 

Drawing on their knowledge and experience, Jennifer and Gemma challenge the myths surrounding hybrid and remote work, exploring how flexibility can boost inclusion, engagement and long-term success. They explore how digital-first organizations are thriving, why trust is the foundation of effective leadership and how empathy and communication can prevent burnout and build belonging. 

Discover the link between work and happiness and how purpose, wellbeing and autonomy intersect in today’s evolving workplace. From rethinking leadership traits to creating environments that value individuality and connection, find out how managers and organizations can adapt to a world of work that is here to stay. 

About the authors: 

Jennifer Moss is the co-founder of Plasticity Labs, a technology startup that produces software to measure organizational culture, inform leaders of their current and ongoing social/emotional state and improve employee happiness at work. She is the author of Unlocking Happiness at Work. 

Gemma Dale is a Senior HR professional, conference speaker, writer and coach with over 20 years' experience. She is a lecturer in employment law, organizational behaviour and wellbeing at Liverpool John Moores University Business School, UK and co-founder of The Work Consultancy where she helps business develop their people policies. She is the author of How to Manage Remotely, Flexible Working, Employee Relations Explained and Employee Engagement and Wellbeing Explained. 

Where to find them: 

Jennifer: 

LinkedIn: https://www.linkedin.com/in/jenleighmoss/  

Website: jennifer-moss.com 

Gemma: 

LinkedIn: https://www.linkedin.com/in/gemma-dale/  

TIME STAMPS  

00:00 – Introduction  

01:19 – Why did you decide to write your book on the ‘new world of work’ 

03:44 – Debunking remote working myths 

12:48 – Being a 'good manager’ in a remote-first world 

24:03 – Happiness and its importance in performance 

29:24 – One thing a manager should do to boost connection and morale 

33:09 – One key thing you learned from writing your book 

35:30 – Where to find the authors 

#HybridWork #RemoteLeadership #EmployeeEngagement #Inclusion #WorkplaceWellbeing #Leadership #CompanyCulture #FlexibleWork #OffThePage #BusinessBooks