The Dentalpreneur Podcast w/ Dr. Mark Costes

2416: Mastering the Art of High-Dollar Case Acceptance

Jan 5, 2026
Join Dr. Taher Dhoon, an oral surgeon and co-founder of the Colorado Surgical Institute, along with Dr. Dan Briskie, a fellow surgeon and practice builder, as they dive into high-dollar case acceptance. They share powerful strategies for presenting complex procedures like implants and veneers. Learn about effective patient communication, the importance of recording consultations, and how to optimize booking and consult setups. Their actionable tips promise to elevate patient experience and boost acceptance rates.
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ADVICE

Add Dedicated Time For Big Cases

  • Allocate an extra five to seven focused minutes for large-case consultations to boost acceptance.
  • Clear mental headspace and schedule time so you can present complex plans without rushing.
INSIGHT

Energy And Belief Shape Acceptance

  • Needy energy from clinicians reduces patient buy-in; mirroring patient's tone and pace builds rapport.
  • Believing in value over price helps overcome personal money bias when recommending care.
ANECDOTE

Early Recording Revealed Flaws Fast

  • Dan described being recorded in his first associate job and sweating through patient conversations.
  • Reviewing those videos revealed flaws and accelerated his improvement in patient presentation.
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