Think Like an Owner Ryan Callaghan - Oilstop’s Customer-Focused Culture - Ep. 52
My guest Ryan Callaghan and his partner Nick Parisi set out to finding an enduring business where the owner was in need of a transition and continue what they started. Through a friend of a friend they found a company named Oilstop and made it their first acquisition. Oilstop is a car service business on the west coast with 30 locations across 4 states and a strong customer focused culture. During this episode, Ryan and I dive into what makes Oilstop’s culture so unique and what he and Nick are looking to do next through their investment firm Cojourn.
For the full episode transcript and more, visit alexbridgeman.com/podcast.
I’m also the founder of The Operator’s Handbook, a print publication where small company operators share their insights and ideas for building more effective and profitable companies. Articles focus on process improvement, sales, hiring and training, managing culture, and all responsibilities within operating a small company. If you run a small business and are looking for new ways to grow and improve, subscribe today and join your peers in the endless pursuit of better at theoperatorshandbook.com.