People vs Algorithms

Banana In the Smoothie

6 snips
Jun 27, 2024
Exploring the realist mood in Cannes, the importance of good brand events, the need for hotels to have a good playlist, and the rise of Perplexity as an AI boogeyman. Discussing media memberships, hospitality tech, AI in Paris and London, and the future of media and distribution.
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INSIGHT

Building True Media Memberships

  • Media memberships require genuine enthusiasm and dedication.
  • Deeply engaging with your audience builds stronger loyalty than superficial tactics.
ANECDOTE

Tech Overload in Hospitality

  • Over -reliance on technology can detract from customer experience in hospitality.
  • Prioritize intuitive design and guest satisfaction over complex tech implementations.
ADVICE

The Power of Curation

  • Curate experiences with thoughtful details to foster genuine loyalty.
  • Invest time in elements like playlists and library curation to create a sense of belonging.
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