People vs Algorithms Banana In the Smoothie
6 snips
Jun 27, 2024 Exploring the realist mood in Cannes, the importance of good brand events, the need for hotels to have a good playlist, and the rise of Perplexity as an AI boogeyman. Discussing media memberships, hospitality tech, AI in Paris and London, and the future of media and distribution.
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Building True Media Memberships
- Media memberships require genuine enthusiasm and dedication.
- Deeply engaging with your audience builds stronger loyalty than superficial tactics.
Tech Overload in Hospitality
- Over -reliance on technology can detract from customer experience in hospitality.
- Prioritize intuitive design and guest satisfaction over complex tech implementations.
The Power of Curation
- Curate experiences with thoughtful details to foster genuine loyalty.
- Invest time in elements like playlists and library curation to create a sense of belonging.