

How Eric Glyman Built Ramp Into a $13 Billion Dollar Company In Only 6 Years
41 snips May 15, 2025
Eric Glyman, CEO and Co-Founder of Ramp, shares his journey from growing up in Las Vegas to creating a $13 billion fintech giant. He discusses pivotal lessons from his first retail job, the challenges of launching Paribus, and the path to Ramp's explosive growth. Glyman emphasizes the importance of curiosity, resilience, and customer-centric strategies. He also delves into navigating significant business setbacks and how AI tools like their assistant Toby are revolutionizing customer engagement. His insights are a treasure trove for aspiring entrepreneurs.
AI Snips
Chapters
Transcript
Episode notes
Early Retail Job Insight
- Eric Glyman noticed how customer perceptions of deals at Express were often misleading.
- This early experience shaped his later understanding of pricing and sales psychology.
Founding Paribus from a Personal Frustration
- Eric discovered airline and retail price refund laws by chance through a personal trip.
- He then prototyped an app to automate refund claims, leading to founding Paribus.
Find Startup Ideas by Noticing
- Startups succeed by noticing and solving real problems rather than chasing vague trends.
- Follow the thread of frustration to find validated business opportunities.