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How Eric Glyman Built Ramp Into a $13 Billion Dollar Company In Only 6 Years

Biography

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Harnessing AI for Better Business Insights

This chapter explores innovative uses of artificial intelligence, particularly through a digital assistant named Toby that analyzes customer feedback for smarter decision-making. It highlights the importance of sentiment analysis and understanding customer emotions to enhance marketing strategies and improve product offerings. The discussion emphasizes the value of thorough industry research and authentic customer service as foundational principles for successful business practices.

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