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Preparing HR Teams for the AI Revolution | Kevin Delaney & Massella Dukuly
Aug 4, 2023
Join Rob in a discussion with Kevin Delaney, CEO and Editor-in-Chief of Charter, and Massella Dukuly, Head of Workplace Strategy & Innovation, as they explore AI in HR leadership. Discover approaches for addressing AI anxiety, distinctions between automation and augmentation, and actionable recommendations for navigating the AI transition.
47:15
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Quick takeaways
- HR leaders should focus on addressing AI anxiety and promoting structured experimentation to navigate their organizations through the AI transition.
- HR executives should strive to use AI as a tool to augment human capabilities, rather than automate tasks and replace workers, to create opportunities for higher quality work and more effective workplaces.
Deep dives
The Role of HR Executives in AI
HR executives play a critical role in understanding and implementing AI within organizations. They are responsible for driving strategic change, considering business outcomes, and ensuring that AI is used to augment human capabilities rather than replace them. HR leaders can increase their organization's AI aptitude and define their philosophy around AI usage. They should establish policies and guardrails for AI implementation and promote structured experimentation. By involving a diverse group of employees and focusing on automation versus augmentation, HR leaders can dispel fear, improve productivity, and create more inclusive workplaces.
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