Preparing HR Teams for the AI Revolution | Kevin Delaney & Massella Dukuly
Aug 4, 2023
auto_awesome
Join Rob in a discussion with Kevin Delaney, CEO and Editor-in-Chief of Charter, and Massella Dukuly, Head of Workplace Strategy & Innovation, as they explore AI in HR leadership. Discover approaches for addressing AI anxiety, distinctions between automation and augmentation, and actionable recommendations for navigating the AI transition.
HR leaders should focus on addressing AI anxiety and promoting structured experimentation to navigate their organizations through the AI transition.
HR executives should strive to use AI as a tool to augment human capabilities, rather than automate tasks and replace workers, to create opportunities for higher quality work and more effective workplaces.
Deep dives
The Role of HR Executives in AI
HR executives play a critical role in understanding and implementing AI within organizations. They are responsible for driving strategic change, considering business outcomes, and ensuring that AI is used to augment human capabilities rather than replace them. HR leaders can increase their organization's AI aptitude and define their philosophy around AI usage. They should establish policies and guardrails for AI implementation and promote structured experimentation. By involving a diverse group of employees and focusing on automation versus augmentation, HR leaders can dispel fear, improve productivity, and create more inclusive workplaces.
The Choice Between Automation and Augmentation
The distinction between automation and augmentation is crucial in AI implementation. HR executives should strive to use AI as a tool to augment human capabilities, rather than automate tasks and replace workers. Organizations that choose augmentation can continue to maximize talent within the company and create opportunities for higher quality work. By training employees and defining clear boundaries for AI usage, companies can avoid risks and make progress towards more effective and efficient workplaces.
Engaging with AI and Building AI Aptitude
Engagement with AI is essential for all members of an organization, not just HR leaders. Companies should increase their AI aptitude by accessing trusted resources like newsletters, research reports, and publications that focus on AI in the workplace. Additionally, organizations should establish a philosophy around AI, define policies and guardrails, and engage in structured experimentation. HR leaders should encourage collaboration, involve employees in decision-making, and focus on making AI inclusive and equitable for everyone.
Women's Involvement in AI and HR
It is important to ensure that women are actively involved in AI and HR discussions. HR is a field predominantly occupied by women, and their voices should not be excluded from shaping the future of work and AI. The hashtag #ShePowersAI campaign aims to promote women's participation and influence in AI development. Women, along with other underrepresented groups, need to be part of the conversation to ensure that AI is developed in ways that are fair, inclusive, and aligned with the values of diverse workplaces.
Join Rob as he sits down with Kevin Delaney, CEO and Editor-in-Chief of Charter, and Massella Dukuly, Head of Workplace Strategy & Innovation, to explore the dynamic world of AI and its impact on HR leadership. Discover essential insights and strategies including:
Addressing AI Anxiety: Thoughtful approaches to introducing and discussing AI with employees
Automation vs Augmentation: Gaining a clear understanding of the distinctions and uncovering the right applications for each
Pioneering the AI Path: Actionable recommendations for HR leaders to navigate their organizations through the AI transition, with tangible metrics for measuring success
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode