GTM Live

The Hidden Power of Rejection Data in GTM (with Steve Armenti)

Oct 13, 2025
Steve Armenti, CEO of Twelfth Agency and former demand gen leader at Google, shares insights on leveraging rejection data for improved go-to-market strategies. He highlights the importance of aligning sales and marketing to overcome common funnel breakdowns. Steve emphasizes analyzing disqualification rates to understand systemic issues instead of just focusing on conversion metrics. With practical examples, he reveals how effective data hygiene and prioritizing operations roles can lead to better pipeline performance and unlock growth opportunities.
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ANECDOTE

Career Path To ABX Agency

  • Steve moved from sales to building audience and then to running demand gen at Google before founding 12th Agency.
  • He rebooted an old agency idea to bring enterprise ABM learnings to growth-stage SaaS.
INSIGHT

Outcome-First ABX Portfolio

  • Start with the outcome and design campaigns to forecast impact before execution.
  • Build a portfolio of rapid ABX experiments, optimize leading indicators, then double down on winners.
INSIGHT

Why ABX Beats Traditional ABM

  • ABM often failed because sales didn't change; ABX frames the work as designing experiences across sales, marketing, and ops.
  • A true account-based experience requires data, insights, orchestration, and aligned messages.
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