Retail legend Bob Phibbs shares how authentic human connection—not technology, not discounts—drives lasting retail success. From navigating personal and economic crises to building SalesRX and redefining customer experience worldwide, he reveals why the future belongs to retailers who train people, value people, and connect people.
00:32- About Bob Phibbs
Bob is the retail doctor, and he is there to transform store performance through strategic sales training.
His mission is to make every retail encounter a moment of genuine human connection, one conversation at a time.
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