The True Cost of Sales Team Onboarding: How Long Does It Really Take to Ramp Up New Sales Reps?

In this episode of Sales [UN]Training, Kelly Riggs tackles a critical yet often overlooked question for sales leaders: How long does it actually take to bring a new salesperson up to speed? Riggs argues that most leaders have no real metrics or benchmarks for the ramp-up period, often relying on vague estimates like "two weeks" to six months. However, he points out that understanding the true time frame is vital—not just to meet revenue goals but to protect the significant investment made in hiring and training new reps. From mastering product knowledge and industry vocabulary to understanding CRM systems and internal processes, Kelly outlines four key "buckets" of learning that every new salesperson must navigate to reach functional independence in the field.

Getting a salesperson to a "break-even" point—where they're generating enough margin to cover their salary and benefits—requires a structured onboarding process. Building a detailed timeline that spans weeks and months, involving regular testing, field training, and continuous coaching ensures steady progress. For sales leaders, Kelly offers a hard truth: If sales performance falters, it's often due to flawed onboarding rather than market conditions or the quality of sales hires. He advises leaders to think like business people, understanding the financial impact of turnover and designing onboarding strategies that minimize downtime and maximize confidence and competence in new hires. For those struggling with onboarding, Kelly also highlights his consulting services to support structured and predictable ramp-up plans.

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Kelly Riggs is an author, speaker, and business consultant for executives and companies throughout the United States and Canada. He has written two books: 1-on-1 Management: What Every Great Manager Knows That You Don't and Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales.

Get more Kelly: www.BizLockerRoom.com.

Widely recognized as a powerful speaker and performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive, a two-time national Salesperson-of-the-Year, a business owner, and a member of the Forbes' Coaches Council since 2019.

Music and Editing by Pod About It Productions @dougbranson