185. Automation as a Platform for Growth at Accerta

On this podcast, Brad Hairston speaks with Peter Owsiany, President and CEO of Accerta, who explains how his company is using intelligent automation as a scalable platform for growth.

.

Here’s what we talked with Peter about:

* The challenges around dealing with both the government and healthcare sectors at the same time

* The origins of Accerta’s intelligent automation journey

* An example of a core process automated by Accerta

* The importance of a good partner to shaping Accerta’s automation journey

* Measuring automation benefits

* How intelligent automation impacted Accerta’s workforce morale and culture

* The ratio of digital to human workers at Accerta

* Thoughts on the future of healthcare in the public sector

.

To ensure that you never miss an episode of Transform NOW, be sure to subscribe!