
The $100 MBA Show MBA2713 Must Read: The Innovator's Dilemma By Clayton Christensen
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Dec 8, 2025 Ever wonder why giants like Blockbuster fall to newcomers? This discussion reveals that focusing only on current customers can lead to obsolescence. Disruptive companies often start with inferior products but can leap ahead by simplifying and innovating their business models. Take a look at Netflix's leap to streaming and how it outpaced Blockbuster. Omar also shares a practical exercise to identify overlooked opportunities in your sector, encouraging you to balance current demands with future innovation. It’s a must-listen for anyone wanting to stay ahead!
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Success Can Blind You To Tomorrow
- Great companies fail because they keep improving what current customers want instead of building for future needs.
- Omar Zenhom warns this creates a dilemma where listening to today's customers can blind you to tomorrow's market.
Eat Your Own Products First
- Omar uses Apple cannibalizing the iPod with the iPhone as an example of self-disruption.
- He argues companies should eat their own products before competitors do it for them.
Start Worse, Improve Faster
- Disruptors often start worse than incumbents but improve rapidly in neglected segments.
- Omar uses smartphone cameras to show how convenience + incremental gains dethrone specialists.



