Primary care lessons: What the Netherlands can teach us

Dr. Tara Kiran, a family physician and researcher from Toronto, dives into the world of primary care in the Netherlands. She discovers a system that excels with 24/7 access to care and efficient triage through dedicated call centers, lightening the load on emergency services. The discussion highlights the cultural significance of house calls and the pivotal role of practice assistants, which allow GPs to focus on complex cases. Kiran draws compelling comparisons to Canada, advocating for systemic reforms to enhance primary care accessibility and patient outcomes.