Josh Blum & Dr. Andre Caruso: The Importance of Trust

In this episode, Steve Fretzin, Josh Blum, and Dr. Andre Caruso discuss:

• Mistakes attorneys make that fail to gain trust.
• Why trust matters and the different dimensions of trust.
• Ways we can quickly build trust.
• Making the right first impression. 

Key Takeaways:

• People hold how they feel about you higher than how competent you are.
• You do not always need to be in lawyer mode. Turn off the lawyer speak, be more authentic and human, and you will improve your trust and likeability.
• Put a little effort into building trust. You need to talk about more than the obvious or the weather.
• Treat people they way they want to be treated. It is your responsibility to adapt to their communication style to be more trusted.

"When you can create some sort of connection with someone, it's going to help build that idea of trust. Even if it is just that subconscious thought of that connection." —  Dr. Andre Caruso

Find out more about the 10 Easy-to-Execute Hacks to Unlock Your Full Potential at: fretzin.com/events

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Episode References:

• Start with Why by Simon Sinek

About Josh Blum: Josh Blum has worked for nearly 20 years within the professional services and financial services industries and worked with thousands of advisors, attorneys and accountants in his career educating them and their clients on how to successfully become trusted advisors to their clients.

Considered a subject matter expert Josh has served as President of the Financial Planning Association of Miami is a published author and currently sits as Chair of the Board of the FPA of Miami.

In addition to the educational services Josh provides and his pro-bono work he is also cofounder and partner in JB and The Doctor and IVOLVE Performance & Development. JB and The Doctor provide soft skills training to professionals to achieve greater productivity, enhance communication and minimize the cost of employee turnover.

About Dr. Andre Caruso: Dr. Andre Caruso, affectionately known as ”The Doctor” or “Doc”, combines his deep knowledge of psychology with extensive practical experience across many sectors. Earning a Doctorate in Psychology from Nova Southeastern University, his career has seamlessly transitioned from the hospitality industry along with significant roles in nonprofit organizations and special education, integrating with behavior modification and mindset development. This diverse experience underscores his ability to apply behavioral insights to effect positive, lasting change in both individuals and organizations.

Doc's approach to educating is both scientifically grounded and deeply empathetic, focusing on empowering individuals and teams to reach their full potential. Through innovative program development and hands-on training, he has dedicated his career to enhancing personal and professional growth. With over two decades of experience, Dr. Caruso stands out as a pivotal figure in the field, embodying a unique blend of theoretical knowledge and practical wisdom to inspire insight, resilience and growth.

Connect with Josh Blum and Dr. Andre Caruso:  

Website: jbandthedoctor.com

Josh’s LinkedIn: linkedin.com/in/josh3837

Doc’s LinkedIn: linkedin.com/in/drandrecaruso

Instagram: instagram.com/jbandthedoctor

Facebook: facebook.com/jbandthedoctor

YouTube: youtube.com/jbandthedoctor

Connect with Steve Fretzin:

LinkedIn: Steve Fretzin

Twitter: @stevefretzin

Instagram: @fretzinsteve

Facebook: Fretzin, Inc.

Website: Fretzin.com

Email: Steve@Fretzin.com

Book: Legal Business Development Isn't Rocket Science and more!

YouTube: Steve Fretzin

Call Steve directly at 847-602-6911

Show notes by Podcastologist Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.