Statecraft How to Save DC's Metro
Jun 5, 2025
Randy Clarke, the head of DC’s Metro system, has transformed the struggling transit network since taking over. In this insightful discussion, he shares his strategies for enhancing safety and speed without compromising service. Clarke delves into fare enforcement's impact on public safety and revenue, the complexities of a $5 billion budget, and the importance of innovative urban planning. Learn how he's navigating challenges while prioritizing passenger experience and modernizing the Metro for a brighter future.
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Safety First, Frequency Next
- Safety is a non-negotiable absolute priority in transit management.
- Frequency and reliability of service take precedence after ensuring safety.
Focused Teamwork Drives Success
- WMATA pursued multiple priorities simultaneously through disciplined focus and teamwork.
- Clarke emphasizes quick decision-making and empowering staff to achieve broad improvements.
Fare Evasion Links to Safety
- Cracking down on fare evasion significantly improves both revenue and public safety.
- Serious criminals almost universally evade fares, linking fare enforcement to crime reduction.