What in the World cover image

What in the World

How a Disney+ contract led to arguments around a woman’s death

Aug 21, 2024
13:21

A legal battle has been raging after a woman suffered a severe allergic reaction and died at Disney World Orlando in Florida. The restaurant she ate at isn’t owned by Disney itself but her husband believes the entertainment giant does have some liability as well and tried to sue the company.

But here’s the catch - Disney’s lawyers said he couldn’t take the company to court because of terms in a Disney+ free trial contract he signed up to years before.

Disney has since backtracked on this argument after the case blew up on social media. But what are we really agreeing to when we tick the box on a terms and conditions document?

Graham Fraser from the BBC’s tech team takes us through the story at Disney World.

Plus Alex from the What in the World team goes into other weird clauses in contracts you might have signed.

Instagram: @bbcwhatintheworld Email: whatintheworld@bbc.co.uk WhatsApp: +44 0330 12 33 22 6 Presenter: Hannah Gelbart Producers: Emily Horler and Alex Rhodes Editor: Verity Wilde

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