Coaching for Leaders 246: The Way to Conduct One-on-Ones, with Zvi Band
13 snips
May 23, 2016 
Zvi Band, CEO of Contactually, discusses innovative approaches to one-on-one meetings and their transformative effects on team dynamics. He emphasizes the importance of structured communication to build relationships and boost employee morale. Band shares how technology can enhance networking, offering practical tips for managing relationships intentionally. He explores the balance between logical metrics and emotional company culture, advocating for transparency and proactive engagement to foster a positive workplace environment.
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Sensing Low Morale Early
- Contactually founders sensed low energy and realized people weren't enjoying work despite saying "everything's fine."
- They saw cracks like employee exits and dissatisfaction with managers that needed urgent attention.
Gather Comprehensive Employee Feedback
- Go talk to employees individually for qualitative feedback and then gather it to spot patterns.
- Supplement with quantitative feedback regularly to gain line of sight on issues to fix.
Build Trust Before Big Feedback
- Start asking workers small feedback questions and immediately act on them to build trust.
- This encourages staff to be more open with bigger, more important feedback over time.