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Peter and I talk about maximizing the productivity of remote assistants.
The conversation explored the concept of speed to tasking, which focuses on reducing the friction between wanting a task done and getting it to the assistant in an organized manner.
They also stressed the importance of using structured instructions and communication for task delegation.
They introduced a military-style five-paragraph format for giving instructions and discussed the role of AI in refining thoughts. The conversation emphasized the importance of balancing convenience to the employer with effectiveness for the assistant, noting that what might be convenient for the employer could be complicated for the assistant, leading to potentially increased error rates.
00:01 Introduction and Catching Up
00:25 Reflections on the NARPM Conference
00:50 The Role of Software and Global Talent in Property Management
01:06 The Impact of Headcount on Profitability
01:47 The Growing Demand for Global Talent
02:13 Hiring an Assistant and the Concept of Speed to Tasking
03:39 The Challenges of Delegating Tasks
04:30 The Importance of Building a Habit of Delegation
07:18 The Impact of Becoming a Parent on Work Habits
09:08 The Concept of Speed to Tasking
09:22 The Importance of a Ticketing System for Task Management
15:36 The Benefits of a Kanban Board for Task Management
23:17 The Challenges of Communicating Tasks Effectively
26:37 Conclusion: The Value of Writing Good Memos
Remember Everything You Learn from Podcasts
