Ever tempted to ditch the “customer is always right” philosophy? What if you shifted your focus to your team instead? Is that a recipe for disaster? Or success?
Scratch the surface of a proven method to grow your people and your business In Episode 639: A People-First Approach to Business with Coach Cara Hazelton and Amy Lafko, an organizational design expert, keynote speaker and the author of People First.
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Pick the winning recipe: adopt intentionality in organizational design and leadership
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Build a thoughtful foundation: establish your studio’s purpose, mindset and intentions
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Practice piloting: expect crosswinds and detours, then recalibrate and course-correct
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Stay on the sidelines: coach, advise, direct and recommend to equip your team
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Change the narrative: swap “hire” for “select,” “onboard” for “inspire” and “retain” for “engage”
When you invest in your people first, they’re more dedicated to delivering exceptional client service, which drives your studio’s growth. Pique your interest in the process with Episode 639.
Catch you there,
Lise
PS: Join 2,000+ studio owners who’ve decided to take control of their studio business and build their freedom empire. Subscribe HERE and join the party!
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