CX Goalkeeper with Rosaria Cirillo - E41 is about Yellow Factor: Happiness in Business

The CX Goalkeeper had a smart discussion with Rosaria Cirillo

Rosaria is an expert on H-CX, she is an Author a Certified Happiness Trainer and THE Happiness Driven Growth Change Catalyst. Additionally TED Speaker, CX Trainer & Management Advisor

We discussed about the book: Yellow Factor, Happiness in Business

You will learn about:

• The evolution of business through different levels: shareholders, customers, employees, purpose, and happiness

• Spiritual, physical, intellectual, relational, and emotional wellbeing translated into the business world for customers, employees, and society

• HAPPINESS as Health, Autonomy, Purpose, Play, Integrity, Nature, Empathy, Simplicity, Smile

• GROWTH as Grounding, Reaching up, Operationalizing, Wow Blossoming, Taking Time, Harvesting

… and much more

Her book suggestion:

• The Four Agreements; Don Miguel Ruiz, Peter Coyote, et al.

• The Fifth Agreement: A practical guide to self-mastery; Don Miguel Ruiz, Don Jose Ruiz, et al.

Rosaria’s golden nugget:

Act from the hearth and do it smiling and laughing

How to contact Rosaria:

· https://wownow.eu/

· https://www.instagram.com/wownowexp/

· https://www.linkedin.com/in/rosariacirillo/

Thank you, Rosaria!

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