Lisa Chenevert Williams, Senior Director of Manufacturing and Engineering Operations Talent Strategy at Dow, and Winfield Tufts, Founder of Featherston Lee Consulting, share how Dow built an enterprise contract labor strategy and why it fundamentally changed how workforce decisions get made.
They discuss the challenges of managing an extended workforce across HR, procurement, and hiring managers, how shared definitions and lifecycle thinking replaced rogue spend, and why governance works best when it enables speed rather than slowing teams down. Lisa and Winfield also explain what this foundation unlocked in 2024 and 2025, including better visibility, faster regional decisions, and the ability to plan across employees, contract labor, and technology as AI continues to reshape how work gets done.
They close with practical guidance for organizations of any size and clear perspectives on what total workforce strategy needs to look like in 2026 and beyond.
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