Kathryn Howard isn't your typical CEO. This fearless leader of a thriving HVAC, heating, and plumbing services company in Fresno & Sacramento didn't take the traditional corporate path.

She did a stint in prison in her younger years but emerged a much stronger person.

She has led Lee's Air as CEO and co-owner to achieve $70 million in annual revenues, a 48% growth year-on-year. She also broke the $1 million EBITDA mark a month in May 2024.

All these quite impressive numbers in the current market validate her leadership approach and vision for her company.

In our latest episode, Kathryn shares her strategies for revamping company culture, driving profitability, and achieving record-breaking performances. Her transparent and fearless approach has improved team morale and business outcomes.

You'll hear how Kathryn manages high performers, engages employees with financial incentives, and ensures the sustainability of essential services. Her brother, Tom Howard, also joins the conversation at some point to share their dynamic running a successful business and how they approach decision-making.

Tune in now and get inspired to transform your own business!

Key Takeaways

Intro (00:00)

Kathryn’s journey to becoming CEO (01:13)

Kathryn discusses hitting a major financial milestone (03:33)

Kathryn’s network marketing background and initial involvement in HVAC (05:41)

Personal transformation and leadership philosophy (12:08)

Importance of changing company culture (16:59)

Strategies for exponential growth in a tough market (19:51)

Dynamics of working with a  sibling (23:44)

Managing high performers and turning around a struggling team (32:08)

Kathryn’s vision for the future of Lee’s Air (50:31)

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us/

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Connect with Kathryn Howard

Website: http://leesair.com/

Instagram: https://www.instagram.com/leesairplumbingroofing/

Facebook: https://www.facebook.com/leesairplumbingroofing

YouTube: https://www.youtube.com/@leesairplumbingroofing

LinkedIn: https://www.linkedin.com/company/leesairplumbingroofing

TikTok: https://www.tiktok.com/@leesairplumbingroofing?lang=en

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To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.