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The podcast discusses the enduring lessons of 2023, including crisis communications, shifts in civil discourse, and the rise of AI. They highlight the importance of transparent communication during crises, avoiding maximalist versions of AI, exploring the complexities of tipping culture, and navigating misinformation on social media.
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Quick takeaways
- Realistic expectations and proactive crisis communication are essential in navigating turbulent times.
- A nuanced and balanced evaluation of emerging technologies like AI is necessary to avoid inflated expectations and understand their true applications and limitations.
Deep dives
The Importance of Managing Expectations
Managing expectations is crucial in navigating turbulent times. People often come into a new year with high hopes, but 2023 has been a year of disappointment for many. The speaker emphasizes the need for realistic expectations and planning for the worst while hoping for the best. By acknowledging the challenges and instability, individuals and businesses can better prepare and even exceed low expectations in the future.
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AI-powered
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Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode