The Remarkable CEO for Chiropractors 039 - How to Achieve the Best Results with Delegation: Part 3
00:37 – Dr. Pete and Dr. Stephen recap the Ten Steps of Mastering Delegation
03:36 – Step Ei2ght: Metrics, tracking, and reporting systems
08:09 – Identifying the metrics that matter
12:07 – Dr. Pete and Dr. Stephen take a break to promote The Remarkable Practice Attraction Immersion this April 2020
13:56 – Step Nine: Establish meeting rhythms
22:01 – Step Ten: Assess, repeat, or pivot
EPISODE QUOTES
“All of us, as owner operators, have had the experience where we got to enjoy the total control. I knew exactly what was happening. I knew when it was happening, where it was happening, who it was happening with. I knew the quality. I had my hands all over it. So, that is one of the rewards you get as an owner operator…you get to have that control and that’s the thing we really, really dislike giving away.” (07:21)
“CEOs require that the information flows to you so you’re making data-driven decisions.” (14:30)
“We don’t use emotion, we use metrics. This reporting system is absolutely critical.” (17:19)
“The meeting rhythm is critical. Once you’ve established the metrics, they all come and land in a place where they’re discussed – they’re reviewed. So, visibility becomes accountability when it lands in this meeting. So, what you see is what you get.” (20:58)
LINKS MENTIONED
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business