

SaaStr 762: How to Build a Product Customers Love and Drive Nearly $1B in Revenue Along the Way with Klaviyo CEO Andrew Bialecki and SaaStr CEO and Founder, Jason Lemkin
5 snips Oct 4, 2024
Join Andrew Bialecki, CEO and Co-Founder of Klaviyo, a top marketing and customer data platform, as he shares insights on building a product that customers adore. He discusses Klaviyo's journey to nearly $1B in revenue and its transformation from small businesses to enterprise markets. Discover the impact of strategic partnerships, like the pivotal collaboration with Shopify, and learn about their IPO experiences and innovative product features that drive customer loyalty in e-commerce.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 3min
Evolving Customer Interactions and Strategic Partnerships
03:14 • 19min
Unlocking Customer Preference and Driving Revenue through Strategic Features
22:09 • 3min
Harnessing Vertical Integration for Marketing Success
25:31 • 2min
Navigating Partnerships in the Tech Ecosystem
27:23 • 2min
Strategic Business Expansion and Market Dynamics
29:35 • 18min
Navigating Growth Expectations for SaaS IPOs
47:12 • 3min