In this powerful one-off episode of ServiceNotes, host Rina Brahmbhatt sits down with a remarkable mother whose journey caring for her child with special needs has turned her into a relentless advocate—not only for her family, but for an entire community of home care workers.
With raw honesty and heartfelt wisdom, she shares what it's like to navigate complex systems, build support networks, and give voice to those who are often overlooked. This episode brings forward the human side of service—where dedication, love, and advocacy intersect.
Whether you're in tech, caregiving, or community work, this episode is a moving reminder that service is personal—and that sometimes, the loudest voices for change come from the quietest corners.
Listen in for a story that will inspire, challenge, and uplift.
Service Management Leadership Podcast