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Talk About Talk - Communication Skills Training
Communicating with IMPACT (ep.138)
Aug 21, 2023
"Communicating with IMPACT" features Jennifer T. Lee, Vice-Chair at Deloitte, who shares 3 communication tactics for elevating impact. She emphasizes the power of curiosity, respect, and establishing the value of each person in the room. They discuss impactful introductions, storytelling, cadence, and the significance of respect and empathy in communication. The episode highlights the importance of inclusivity and diversity, as well as considering others' perspectives for greater impact.
36:35
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Quick takeaways
- Leveraging the power of three, telling impactful stories, and considering the flow and timing of communication can maximize impact.
- Respect plays a crucial role in communicating with impact, emphasizing curiosity, empathy, and valuing each person's contribution in a meeting.
Deep dives
Defining impact and communication tactics
Jennifer defines impact as the ability to get someone else to take action. She suggests three communication tactics: leveraging the power of three, telling stories, and considering cadence.
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