To The Point - Home Services Podcast 20/20 Hindsight for an Aggressive Market
Some contractors are concerned with the state of the industry...but not Ken Goodrich! Now Chairman of Goettl, To The Point legend KG and host Chris Yano talk about what contractors of all sizes can do to compete even in an unstable market with less demand and higher competition. Listen now!
YouTube | Instagram | Facebook | TikTok
2:45 Comparing business models
3:07 Pantheon 2023
4:17 Kens new position in Goettl
6:15 reflection of running a business
6:54 The importance of recruiting great leaders in your business
9:17 transitioning from a leader in your business to a chairman role
12:00 building a machine of profits and revenue
14:40 the fundamentals of building your business
16:40 tech enabled business model
20:05 The “Art work” of an entrepreneur
22:00 succeeding in an unstable market
25:50 Your brand story
27:10 hyper focus on your community
29:57 not worrying about this recession
35:30 the average book rate from your csr team
41:30 One thing to do to improve your business is sit inside the call center
44:49 Service World Expo
46:15 Being a constant learner in your industry
53:02 Smart AC
56:53 Everservice
1:03:20 Closing