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Dr. Henry Cloud, a psychologist and author, joins the podcast to discuss the key elements of trust in the workplace. They explore the importance of trust in organizations, building trust through selflessness and empathy, and the significance of leaders emphasizing personal growth.
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Quick takeaways
- True trust is established when leaders take the time to understand the needs, pains, and desires of those they lead, signaling that their voices are heard and they are valued.
- Trust begins to build when leaders genuinely care for the well-being of their team, show concern for personal and professional growth, provide necessary tools and resources, and consistently display a selfless attitude.
Deep dives
Understanding and Empathy: Building Trust through Deep Listening
Trust is not established until someone feels truly understood. Leaders often focus on persuasion and selling themselves, but true trust begins when leaders take the time to understand the needs, pains, and desires of those they lead. Deep listening, empathy, and attunement are crucial in establishing trust as they signal to others that their voices are heard and they are valued.
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Listen to the best highlights from the podcasts you love and dive into the full episode