WBSRocks: Business Growth with Enterprise Software and Digital Transformation WBSP330: Grow Your Business by Learning the Pros and Cons of Centralized vs. Decentralized Order Processing, a Live Interview w/ a Panel of Experts
Not many businesses understand how to capitalize on the synergies of truly globally integrated organizations. They struggle to bring all the departments together from one plant. Bringing together all the entities and sites in one system is a much harder lift than you would think. Sometimes you may be lucky to be forced into it as your customers might be requesting centralized order processing or consolidated invoicing. And then, you might be distributing them from locations most financially feasible for your supply chain. Centralized order entry requires you to share your master data across entities with deep intercompany and intersite functionality. And if you also have challenges such as omnichannel or complex eCommerce architecture, it could be even more complex. So what are the differences between centralized and decentralized order processing?
In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss the pros and cons of centralized vs. decentralized order entry best practices. We covered many grounds, including what centralization and decentralization mean in different industries and how these businesses might be able to take advantage of synergies offered by these strategies. Finally, we discussed several stories where centralization and decentralization strategies resulted in financial and customer experience efficiencies.
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