Nikonomics - The Economics of Small Business 199 - How to Capture After-Hours Leads with AI Call Agents with Austin Gray
Jul 4, 2025
Austin Gray, host of the Owner Ops Podcast and expert in AI implementation, shares his insights on integrating AI in business. He discusses the transformative impact of AI call agents for after-hours lead management, enabling businesses to capture leads effectively. Gray also highlights innovative tools like Browse AI for lead generation, and AI note-takers such as Otter AI to enhance information management. He emphasizes the massive potential for small businesses to leverage AI for significant sales gains and improved customer engagement.
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AI's Early Impact in Tech
- AI currently writes about 30% of the code in Meta and Microsoft, significantly boosting engineering efficiency.
- Businesses are only using AI at a fraction of its potential, with massive growth opportunities ahead.
Pay for AI Access Now
- Small business owners should invest in a paid AI plan to fully leverage its capabilities.
- The best current use of AI is in sales, especially capturing after-hours leads with AI call agents.
Use AI Agents for After-Hours Leads
- AI call agents can make outbound calls to leads in the middle of the night.
- It's best to inform callers upfront that they're speaking with an AI agent to maintain transparency.