What does it really take to get things done as a leader? In this conversation, Amy Yip—executive coach and two-time TEDx speaker—shares her insights on leading high-performing teams. She explains why purpose drives productivity, how communication expectations prevent breakdowns, and why conflict isn’t something to avoid but a catalyst for innovation. Amy also highlights Google’s research on psychological safety and why trust is the single biggest factor in team effectiveness. Hospitality leaders will walk away with practical lessons on creating cultures where people feel safe to contribute, stay aligned on vision, and ultimately get more done together.

Also see: Leadership vs. Management: The Career-Defining Shift Amy Yip Learned at Google

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

How Hospitality Leaders Can Get Stuff Done: Purpose, Clarity, Trust - Amy Yip