

Stay Ahead in Consulting: Embracing the Fractional Services Model with Kenny Goldman: Podcast #311
Oct 23, 2023
Kenny Goldman, co-founder and CEO of Kicksaw, shares insights on scaling consulting business, determining optimal time, reducing customer churn, and prioritizing exceptional client experiences. He also discusses the origins of Kicksaw, building a consulting firm from scratch, articulating competitive advantages, considering customer experience as the product, and finding relief in fiction books.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
The Origins of Kick Saw and the Formation of the Consulting Business
02:28 • 2min
Building a Consulting Firm from the Ground Up
04:32 • 14min
Articulating Competitive Advantages and Introducing Solution Engineers in the Sales Process
18:49 • 3min
Considering the Customer Experience as the Product
22:15 • 11min
Discussion about Books and Finding Relief in Fiction
33:05 • 2min