Unfiltered Entrepreneur by Ashli Pollard - Business Tips for Digital Service Based Founders and Agencies Never Say No - Even When You’re Saying No
I get it. A client asks you to do something and it’s either out of your wheelhouse, a lot of extra work, or just totally out of scope. You wanna say no but… what if you lose business? I’m here to tell you why you should NEVER say no to your clients, and how you can maintain professionalism and integrity while denying unreasonable requests in a way that fosters collaboration and partnership. I’m going to provide you with practical examples and scenarios to show you how to reframe a 'no' into a constructive 'yes,' as well as the importance of honest communication, setting boundaries, and prioritizing long-term client relationships. This episode is a must-listen for anyone looking to balance service with fairness and transparency in their business. Stop resenting your clients and start collaborating!
— The Art of Saying No in Business
— Why Saying No is Challenging
— Examples of Saying No Effectively
— How to Handle Unreasonable Client Requests
— Collaborative Solutions for Client Requests
— Maintaining Professional Integrity
— Building Long-Term Client Relationships
— Being an Adult
— Why You Need to Be Honest About What You Can/Can’t Do
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