Marketing Made Simple

#3: Discover What Your Customer Really Wants

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Jul 7, 2021
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INSIGHT

Narrative Transportation in Marketing

  • Narrative transportation occurs when people see themselves in a story, impacting their actions.
  • Better stories create higher narrative transportation, influencing minds and purchase decisions.
ADVICE

Define One Clear Customer Want

  • Define your customer's primary want clearly, like a movie's main character's goal.
  • Avoid multiple wants; focus on one clear desire related to your brand.
INSIGHT

Bowling Ball Analogy

  • Customers can only hold a limited number of ideas ("bowling balls") at once.
  • Focusing on one clear want makes it easier for them to grasp and remember your message.
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